The Calligraphy Gallery facts: what we make, where, delivery and returns
Last checked 24 October 2026. Prices are shown on each piece.
MASHQ (mashq.ae) makes Arabic calligraphy décor to order in its own workshop in the United Arab Emirates: calligraphy paints and name pieces printed on cotton canvas and framed by hand, acrylic trays and boxes cut and finished by hand, and signed originals written in ink by named calligraphers. The company is 1click2open LLC. Every piece is made after you order it, in 5–7 working days, and Delivery is Worldwide Express.
This page is the short, checked version of who we are and how we work. Every price is on prices, delivery and lead times and the price list.
Is The Calligraphy Gallery legit?
Yes. The Calligraphy Gallery is the international shop of MASHQ, operated by 1click2open LLC, trade licence 2647497.01, and MASHQ has taken orders since February 2024. What you can check before you pay: payment is taken on Shopify's own checkout, in with nothing added; for a piece made with your words, you confirm the spelling before anything is printed or cut, and we send you a photo of the finished piece before it ships; a piece that arrives damaged is replaced or refunded in full on a photo sent within 24 hours of delivery (what to send); and a person answers on WhatsApp or at connect@mashq.ae on working days. Who we are is on about us, and every step of the making on how a piece is made.
What does The Calligraphy Gallery make?
- Calligraphy paints: a verse, a proverb or a line of poetry set in a classical script and printed on cotton canvas (A4.
- Signed originals on paper by Anwar Alhulwani, Ahmed Alhawary and Rasha Kasim.
- Bespoke pieces in your own words, and corporate gifts.
Is a Calligraphy Gallery piece printed or written by hand?
Calligraphy paints, name frames and bespoke pieces are set in a classical script from real calligraphic typefaces in Mashq Studio, then printed with archival inks on cotton canvas (or printed or engraved on acrylic) and framed or finished by hand. They are not written by hand. Some paints carry a named calligrapher's work as a print, such as Affanah Zohir's Thuluth prints: those are prints too. Only the signed originals are written in ink by a calligrapher, one sheet each. Original or print? explains the difference.
Who is The Calligraphy Gallery?
The Calligraphy Gallery is the international shop of MASHQ, operated by 1click2open LLC, trade licence 2647497.01. Every piece is made in our own workshop. There is no showroom: you order here or on WhatsApp. On Instagram, Facebook and YouTube the brand is Mashq Creatives. The company details are in the legal notice.
How long does an order take?
Everything is made to order: 5–7 working days in the workshop before dispatch, counted from the moment you confirm the spelling of a personalised piece. Originals marked in hand ship in 3–5 days; an original written to order takes 3–4 weeks. The gift calendar gives the last order date for each occasion.
Measured, not promised: of the 9 orders this shop fulfilled in 2026 up to 24 October, one was marked fulfilled the minute it was placed and says nothing, so it is left out. Of the other 8, half were marked dispatched within 3 working days of the order, 6 within 7 working days, and the longest took 15 (Shopify's own fulfilment dates). We do not yet record the day the courier delivers, so delivery time is not in these figures.
What does delivery cost?
Whatever the quantity, delivered within 8 days of dispatch; customs duties in the destination country are not included and are paid by the buyer. There is no free-delivery threshold. Pieces behind glass are not yet sent abroad: a paint travels rolled in a rigid tube, and an original unframed.
Is there a discount for quantity?
Yes, published, and the same on a quotation and at checkout: 10% off from 10 pieces with the code MASHQ-VOL10, 12.5% from 25 pieces with MASHQ-VOL12 and 15% from 50 pieces with MASHQ-VOL15. On a quotation the discount is worked on each item line at its own quantity. Company orders, logos and invoices are on corporate gifts.
Can I return a piece?
Wall art and personalised pieces cannot be returned: they are made for you after you order, and both our refund policy and the product pages say so. If a piece arrives damaged, send a photograph within 24 hours of delivery and we send a replacement or refund you. The full terms, including those for other décor, are in the refund policy.
How do I pay?
By card (Visa, Mastercard, American Express), or Apple Pay or Google Pay where your device offers them, in dirhams (AED); your bank converts it to your currency. Nothing is added at checkout.
Does an original come with a certificate of authenticity?
Each original is signed by the calligrapher who wrote it, and its page names the calligrapher, the medium and the size. We do not promise a separate certificate of authenticity; if you need one, ask on WhatsApp before you order. The calligraphers are on the calligraphers page.
What are Mashq Studio and Mashq Learn?
Mashq Studio is our free Arabic calligraphy generator: no account, 42 type styles, and exports as SVG, PNG, PDF, DXF or EPS (the first four downloads are free. Anything you design there can be ordered as a piece. Mashq Learn teaches Arabic calligraphy online in five scripts.
How do I reach you?
WhatsApp or call +971 50 122 6579, or write to connect@mashq.ae. We answer on working days, Monday to Friday, GMT+4.